Norwood store pays fines after price-scanner errors

A store in Norwood has paid nearly $9,000 in fines following an inspection by the N.C. Department of Agriculture and Consumer Services’ Standards Division.

The division announced Wednesday it has collected fines from 61 stores in Alamance, Brunswick, Carteret, Catawba, Columbus, Forsyth, Franklin, Granville, Guilford, Harnett, Iredell, Johnston, Jones, Mecklenburg, Moore, Nash, Orange, Pamlico, Pasquotank, Pender, Perquimans, Randolph, Rockingham, Rowan, Scotland, Stanly, Union, Vance, Wake, Watauga, Wayne and Yadkin counties because of excessive price-scanner errors.

Family Dollar, at 103 North Main St., Norwood, paid $8,960 in fines. An initial inspection in January found a 16-percent error rate based on eight overcharges in a 50-item lot. Subsequent inspections in February and March found 13.33-percent and 11.33-percent error rates, respectively. The store will be reinspected.

“Our Standards Division continues to see a significant increase in stores with price scanner errors, as many stores continue to deal with staffing shortages. Overcharges cost consumers so we remain vigilant in inspecting stores in order to protect consumers,” said Agriculture Commissioner Steve Troxler. “It is always a good practice for consumers to check their receipts as well as the price on the shelf to make sure that they are paying the correct amount and alert managers if they are not correct.”

The department conducts periodic, unannounced inspections of price-scanner systems in businesses to check for accuracy between the prices advertised and the prices that ring up at the register. If a store has more than a 2-percent error rate on overcharges, inspectors discuss the findings with the store manager and conduct a more intensive follow-up inspection later. Undercharges are also reported, but do not count against a store. Consumers who would like to file a complaint about scanner errors they encounter, can call the Standards Division at 984-236-4750.

Penalties are assessed if a store fails a follow-up inspection. In addition to the penalties paid, the store will be subject to re-inspection every 60 days from the last inspection until it meets the 2-percent-or-less error rate. Additional penalties may be assessed if a store fails a re-inspection.

SportsPlus

News

West Stanly Middle School announces perfect attendance

News

Church hosts puppet ministry

News

Colleagues remember Van Sinderen for service to Albemarle, New London, hospital

News

Wine & Dine on the Rails returns to the N.C. Transportation Museum

News

Locust students try out new playground equipment

News

North Stanly player joins 1,000-point club

News

Atrium Health implements visitor restrictions to help protect patients

News

Richfield resident graduates from Carson-Newman

News

PEEKING INTO THE PAST: Anyone remember -7 degrees?

News

Family adopts highway, urges drivers to ‘pay attention’ after student’s death

News

Stanly school board choose early start calendar for second straight academic year

News

Need to get in shape? BBB has tips for joining a gym

News

Albemarle senior uses apprenticeship program to gain firefighting skills

News

National Weather Service issues winter storm warning

News

Tickets available for MLK Unity Prayer Breakfast

News

Misenheimer selects new police chief

News

Albemarle provides update on garbage, recycling collection

News

New 911 dispatch system continues to improve, director says

News

Taylor warns of cold weather dangers: space heaters, candles, carbon monoxide poisoning

News

Fundraisers ongoing to help families displaced by fire

News

Appalachian State University announces chancellor’s list

News

Teen arrested in Stanly County following murder of man in Columbia

News

Stanly County Chamber extends deadline for award nominations

News

Locust resident named to Bob Jones’ dean’s list